First, I go and set up an Amazon wish list for, you know, my birthday n' shit. I go back to check it. It's gone. Totally non-existent. Now I have to go and do it all over again.
Next, I'm shopping online and go through the whole drama of picking the item, the colour, size, monogrammed? sure! font, colour of font, ship to...only to find that I can't enter my Canadian info even though it's going to be delivered in the U.S. Now I have to spend all that time actually TALKING to someone which I didn't want to do in the first place!
Which leads to this conversation:
Arse: Can I get your email so we can send you confirmation.Me: Yes, it's Kevin_xxxx@blahblah.com.
Arse: With an 'S'?
Me: There is no 's' in my name.
Arse: I thought I heard you say, "KevinS_xxxx@blahblah.com.
Me: No, just "Kevin"
Not gettin' it? Let me clear this up:
How gay does one have to be to slap on a syballant 's' and not even know it! Christ! I know I called this place"the lisp" but that's just taking it too far!
I got great customer service from the iTunes folks, the nice lady even gave me a couple of extra credits. Love iTunes.
ReplyDeleteDon't you get that all the time?
ReplyDeleteI'll tell you what I'm sick and tired of: customer service reps who forget they've already taken down your MALE name, and later call you ma'am.
Mark :-)